Check the ECG device
ECG device and connection cables must not have any visible damage. If the USB cable is damaged, you can replace it yourself with a similar one purchased in any computer store. If ECG device or cables of the electrodes are damaged, contact Dynamic Technologies or your local representative.
ECG device connected to the computer should be on steady green led, a blue led should not illuminate (only briefly blinking during the connection of ECG device to the computer). If both leds light, it indicates damage to the internal memory of ECG device static electricity. To remedy this faulty use "Ecg Module Recovery" program.
Restoration of ECG device program you can start with in one of the following ways:
- Click the menu button "start" MS Windows "All programs\Dynamic Technologies\<name of your complex>\Service Programs\Ecg Module Recovery"
- If you have installed the software Lotus or Onix, run it, then open the menu of the program (the button above the list of patients) and select "Ecg Module Recovery"
- If you have installed the software Omega Diagnostics, then run it, click the "Tools" button at the top of the program window, and then in the menu that opens select "Emergency repair tool for the cardio device"
- You can also use the Windows search service – find the "EcgModuleRecovery.exe" file on your computer and run it
Connect ECG device damaged by static electricity. If you have multiple ECG devices of Dynamic Technologies, leave connected only the damaged ECG device, temporarily disconnect the others.
Enter the serial number of the damaged ECG device. It is listed on the sticker on the case of ECG device. Enter only the digits of the serial number, for example "721234".
Click "Recover ECG module" and wait a bit. In the case of successful recovery of ECG device you should receive a message. Otherwise, disconnect the damaged ECG device from the computer, then reconnect it, wait a minute, and then press the "Recover ECG module" button again. If in this case the efficiency of ECG device will not be recovered, you should contact the technical support of Dynamic Technologies.
Please note that if you mistakenly try to restore undamaged ECG device, you will see a message "Defective ECG module not found". The memory of this ECG device will not be affected by the recovery program.